That headline sounds pretty incredible, doesn’t it? But it’s true.
If you’re a WooCommerce store on WordPress, we can 100% guarantee that you’ll never receive a chargeback for a fraudulent transaction. Whether it’s a case of identity theft, merchant fraud, card testing, phishing, fake orders, or credit card fraud, we have you covered.
Chargebacks are a nightmare
No matter what your sales volume is, chargebacks are a serious problem for any merchant. It’s a headache for small and medium sized businesses, and a nightmare for enterprise businesses. For merchants doing more than $1M in transactions per year, those chargeback fees, disputes, and manual reviews can amount to tens of thousands of dollars or more annually and significant employee time and costs for managing the process. That makes a serious dent in a company’s bottom line and a cost of doing business that can be avoided when you have the right payment gateway and payments processor.
Online credit card fraud grew by 18% YOY
A study by Juniper Research found that online credit card fraud is growing at an alarming rate: In 2021, ecommerce fraud rose to over $20 Billion, a growth of 18% from the previous year.:
“The research found that fraudsters have targeted consumers as they have increased their eCommerce use, exposing insecure fraud mitigation processes from merchants who are unfamiliar and unprepared for the continuing fraud challenges in this market. The research identified that merchants need to do more to implement fraud prevention strategies across all of their eCommerce channels or they will continue to experience large losses.”
If the accelerating trend continues, global chargebacks may reach more than $117.47 Billion by 2023. And the higher the average transaction is in your store, the more tempting it is for criminals to target you (it’s a risk vs rewards mindset for them). And when those charges are repeatedly disputed by the legitimate card holder, the charges mount up for you astronomically.
This is why it’s more important than ever to have operations and systems in place to detect fraudulent transactions before they happen. Without a state-of-the-art multi-layer fraud protection and management solution in place, your WooCommerce shop is highly vulnerable to criminal activity – and if there’s a vulnerability to be exploited, it certainly will be.
Fraud goes beyond credit cards
Fraud takes many forms and not all of them originate with a credit card payment. Companies also must consider their business policies, cybersecurity, operations, and the types of goods and services they sell.
Some products, like firearms, are more vulnerable to fraudulent transactions than for instance, athletic apparel. For high-risk products like these, having systems in place to tackle fraud is doubly important. Every member of your business team must have an understanding of the perpetual threats to the company’s security, and at least a rudimentary knowledge of risk management. Your entire team should also understand the risks associated with ecommerce.
Are there other kinds of chargebacks besides credit card fraud?
Unfortunately, chargebacks can take many forms, not just as a fraudulent credit card transaction. They also include:
- Returned orders that weren’t fulfilled correctly by the company
- Not cancelling recurring billing (like subscriptions) even though the customer requested to do so
- Legitimate merchandise returns
- Product arriving late or not at all
- Overcharges or multiple charges
- Damaged or defective goods were received
- The goods received were not as described on your website.
Our solution guarantees that merchants won’t be charged for a fraudulent chargeback that results from criminal credit card activity.
So how can we guarantee no chargeback fees?
Cartis Payments has partnered with Elavon, a global leader in payments processing and payment gateways for 30+ years. Together, we deliver a suite of payment solutions for WooCommerce merchants along with a highly secure checkout process for their customers. Our software maximizes conversions, eliminates credit card fraud, automates decisions, and reduces manual reviews.
The sophisticated fraud detection technology offered by our suite of solutions for WooCommerce catches fraudulent charges and rejects them within milliseconds. You never have to be concerned with racking up thousands of dollars in chargeback fees due to credit card fraud, even with global sales and high-risk transactions. If a fraudulent credit card transaction does get past our software, the merchant will be fully reimbursed for the cost of the chargeback. We use that information to continually improve our fraud detection capabilities.
For high volume merchants, our enterprise solutions support 450 transactions per second and a 99.9% uptime. It also includes robust reporting to view your global transactions in detail along with funding and payment activity.
Developers will love our WooCommerce solution
Our Elavon-empowered WooCommerce payments processing suite provides state of the art security solutions to help protect data in transit and at rest, through encryption, tokenization, and robust fraud rules. Our solutions include support for all major credit cards, debit cards, and electronic checks. Our solutions also include:
- Fully customized payment pages
- Full control over the checkout process
- Enhanced checkout forms to replace the standard wooCommerce forms
- Support for installment payments and recurring billing
- Support for digital wallets
- Support for gift cards
- ADA compliance
- Customizable Buy Buttons
- Support for Click to Pay
- Dynamic Currency Conversion
- Multi-Currency Conversion
- 3D Secure 1 and 2
- Support for email quotes and invoices to customers
- Secure Saved Payment methods for customers
- Merchant-configurable required fields for API requests to the merchant account
Speak to a Cartis Payments representative today and learn how to eliminate chargeback fees to 0 for WooCommerce.