How to type letters on the keypad (Desk 5000 / Move 5000)
To type a letter on an Ingenico Desk 5000 or Move 5000, press the number key for that letter until the letter appears, or open the on-screen keyboard.
On this page
How do I enter letters with the number keys?
Press the number that corresponds with the letter that needs to be entered. Continue to press the key until the desired letter appears.
How do I use the on-screen keyboard?
Alternatively, pop out the keyboard by pressing on the keyboard icon on the top right of the data entry field and toggle between numbers 123, letters – lower abc and uppercase ABC and symbols #$%
How do I enter letters on a Telium line terminal (ICT / IWL)?
If using the Telium line (ICT / IWL) models, press the number corresponding to the letter that is needed then press F until the required letter appears.
Common questions
How do I type a capital letter or a symbol?
Open the on-screen keyboard with the keyboard icon, then switch to ABC for uppercase or #$% for symbols.
I can’t find the keyboard icon. What now?
It’s at the top right of the field you’re typing in. If you still can’t enter what you need, contact Cartis at 1-888-712-0770.
Updated November 2, 2026
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