Payments Insights & Industry News
You stopped the fraud. You also stopped the sale.
That's the problem with treating payment risk as a binary decision. When fraud losses increase,...
Chargeback win rate is the wrong metric.
Before you fight that chargeback, consider this. Merchant A gets 100 disputes, fights the 20...
The future isn’t ISOs versus ISVs. It’s ISOs and ISVs working together.
That isn't our prediction. It's the message coming directly from Elavon. In a recent article, Josh...
Moneris has been sold. Should Canadian merchants be paying attention?
On August 10, BMO and RBC announced the sale of Moneris to U.S. technology investment firm...
Modern problems require… finish the sentence.
As our ever changing world places new expectations on us to grow at an unprecedented speed, it has...
Many merchants think a low headline rate means they’re getting a deal.
The reality: hidden fees and complex pricing can quickly inflate costs. In one industry survey,...
The Future Isn’t Waiting. Neither Are Payments.
Five years ago, only a handful of people were talking about AI. Today, it's difficult to get...
Changing payment providers has a reputation it no longer deserves.
One of the biggest reasons businesses don't switch payment providers has nothing to do with...
We won’t change until we’re forced to.
The quiet revolution behind modern payments. Face it. The world's changed. It's changing. It will...
Payment gateway vs. Payment processor: What’s the difference?
Payment gateway. Payment processor. Same thing? Not even close. Even experienced executives can...
Your POS is a growth strategy, not just a place to pay.
It's one of the most important technology decisions your business will ever make. Too often,...
Does 3D Secure have a reputation problem?
Spend enough time talking to merchants and you’ll hear the same concern over and over. Turn on...
Is your merchant statement harder to read than a medical chart?
If you run a medical clinic, dental practice, pharmacy, or other healthcare organization, you're...
Your processing statement is trying to tell you something.
What are you missing? Have I talked about this subject more than almost anything else? Probably....
Have you ever hesitated before paying in a foreign currency?
Everyone has. Research shows that 98% of online shoppers prefer to pay in their own currency when...