A SaaS company can have a great product, a strong sales team and a healthy customer base, yet still lose margin to an inefficient payment environment. Flinks analyzed what 200+ companies said was wrong with their verification process. Only 8% specifically asked for...
Payment Infrastructure
Has Stripe peaked?
When evaluating modern payment infrastructure in 2026, you can easily find yourself buried under hundreds of pages of technical documents, compatibility matrices and industry jargon. After you've looked at enough of them, everything starts to look like...
Does your payment partner need to understand your industry?
I’ve been thinking about this question lately. At first, payments seem pretty universal. A transaction is a transaction, right? Not necessarily. Healthcare is a good example. A patient trying to pay a medical bill isn't thinking about interchange, gateways,...
You stopped the fraud. You also stopped the sale.
That's the problem with treating payment risk as a binary decision. When fraud losses increase, the natural response is to add more controls. Stricter rules. More verification. More manual reviews. More transactions sent for investigation. On paper, that looks like...
Chargeback win rate is the wrong metric.
Before you fight that chargeback, consider this. Merchant A gets 100 disputes, fights the 20 strongest, and wins 16. Win rate: 80%. Merchant B gets 100 disputes, fights 80 based on strength and economics, and wins 44. Win rate: 55%. A has the better stat. B recovered...
The future isn’t ISOs versus ISVs. It’s ISOs and ISVs working together.
That isn't our prediction. It's the message coming directly from Elavon. In a recent article, Josh Bennett, Vice President of Partner Business Development at U.S. Bank | Elavon, points out that more than 90% of U.S. small businesses rely on ISV software to run their...
Moneris has been sold. Should Canadian merchants be paying attention?
On August 10, BMO and RBC announced the sale of Moneris to U.S. technology investment firm Francisco Partners for approximately C$2 billion. The transaction still requires regulatory approval, but the message is clear: Canada’s largest payment processor is changing...
Modern problems require… finish the sentence.
As our ever changing world places new expectations on us to grow at an unprecedented speed, it has also given rise to challenges we couldn't have dreamed of 10 years ago. In 2016, there were roughly 1,500 active satellites functioning globally, most of them...
The Future Isn’t Waiting. Neither Are Payments.
Five years ago, only a handful of people were talking about AI. Today, it's difficult to get through a single day without interacting with it in some way. Agentic workflows, MCP protocols, generative IDEs—technology is moving at a pace that often feels impossible to...
Changing payment providers has a reputation it no longer deserves.
One of the biggest reasons businesses don't switch payment providers has nothing to do with pricing. It's because they think it will be painful. We hear the same concerns all the time. "It will disrupt our business." "The paperwork will take forever." "Our team...