When a card payment fails inside your Infor ERP, who takes responsibility? Your ERP provider, gateway or processor? For manufacturers and distributors, that question can mean delayed orders, frustrated customers and unnecessary work for finance and IT.
The problem isn’t always the processing rate. Sometimes it’s the data behind the transaction, the gateway configuration or the disconnect between systems.
The cost of fragmented payment operations is real. 74% of financial leaders surveyed by WEX say managing disconnected payment vendors creates a significant administrative burden. Meanwhile, 76% of companies surveyed in Citizens’ 2026 Payment Trends Report are using financial institution APIs to embed payment processes into their ERP systems.
Here’s where things get interesting for Infor M3 and SyteLine users.
CenPOS, owned by Elavon, creates an opportunity to bring the payment gateway and processor under one roof.
Through our partnership, Cartis Payments arranges the CenPOS gateway and Elavon merchant account together, providing one team accountable for how they work together, from implementation through ongoing support.
What does that mean for your business?
- One point of accountability: One team to contact for gateway, processing, funding and transaction data issues.
- Better visibility into costs: Review transaction qualification and data quality, not just the headline processing rate.
- Fewer operational handoffs: Coordinated implementation reduces the burden on your IT and finance teams.
- A more connected payment environment: Your ERP, gateway and processor work together rather than operating as separate silos.
We can’t control interchange rates or the card mix your customers use. We can help ensure your payment infrastructure is configured to capture the right data, support appropriate transaction qualification and resolve issues without the finger-pointing.
If your Infor payments involve multiple vendors but no single point of accountability, it’s time to rethink the setup.
Reach out to Cartis Payments to discuss a combined CenPOS and Elavon solution for your business.