That's the problem with treating payment risk as a binary decision. When fraud losses increase, the natural response is to add more controls. Stricter rules. More verification. More manual reviews. More transactions sent for investigation. On paper, that looks like...
Payment Solutions
The future isn’t ISOs versus ISVs. It’s ISOs and ISVs working together.
That isn't our prediction. It's the message coming directly from Elavon. In a recent article, Josh Bennett, Vice President of Partner Business Development at U.S. Bank | Elavon, points out that more than 90% of U.S. small businesses rely on ISV software to run their...
Moneris has been sold. Should Canadian merchants be paying attention?
On August 10, BMO and RBC announced the sale of Moneris to U.S. technology investment firm Francisco Partners for approximately C$2 billion. The transaction still requires regulatory approval, but the message is clear: Canada’s largest payment processor is changing...
Many merchants think a low headline rate means they’re getting a deal.
The reality: hidden fees and complex pricing can quickly inflate costs. In one industry survey, 42% of merchants say they’ve been hit by “hidden fees” in their contracts. Another report found over 90% of small businesses pay more in processing fees than they expected....
Changing payment providers has a reputation it no longer deserves.
One of the biggest reasons businesses don't switch payment providers has nothing to do with pricing. It's because they think it will be painful. We hear the same concerns all the time. "It will disrupt our business." "The paperwork will take forever." "Our team...
We won’t change until we’re forced to.
The quiet revolution behind modern payments. Face it. The world's changed. It's changing. It will continue to change. Technology was never a static beast, but it's impossible to ignore the speed at which the world around us is evolving. Shifts we once measured in...
Payment gateway vs. Payment processor: What’s the difference?
Payment gateway. Payment processor. Same thing? Not even close. Even experienced executives can tend to use these terms interchangeably. Understanding the difference matters because each plays a distinct role in your payments strategy, customer experience, and...
Your POS is a growth strategy, not just a place to pay.
It's one of the most important technology decisions your business will ever make. Too often, businesses choose a POS based on price or a checklist of features. Months later, they realize it doesn't integrate with their eCommerce platform, accounting software,...
Is your merchant statement harder to read than a medical chart?
If you run a medical clinic, dental practice, pharmacy, or other healthcare organization, you're already managing enough complexity. Between patient care, staffing, compliance, insurance, and rising operating costs, your payment processing statement should bring...
Your processing statement is trying to tell you something.
What are you missing? Have I talked about this subject more than almost anything else? Probably. Why? Because I know helping you save your money matters. Have you noticed your merchant statement getting fatter even though sales haven’t budged? You’re not imagining...