Everyone has. Research shows that 98% of online shoppers prefer to pay in their own currency when given the option. Even more telling, cross-border ecommerce is growing nearly twice as fast as domestic ecommerce. Whether booking a hotel overseas, dining while...
Chargeback Management
You cut risk costs. Then the losses arrived.
Risk is never simple. Even describing it this way is an oversimplification. Fraud tools cost money. Dispute management platforms cost money. Analysts cost money. Manual reviews cost money. Payment vendors, compliance requirements, and internal controls all add to the...
Should we blame Visa?
Or did VAMP simply expose risk practices that were already broken? VAMP (Visa Acquirer Monitoring Program) is Visa's framework for monitoring fraud and dispute activity across merchant portfolios. Did Visa break merchant onboarding? Or did it just make unmanaged...
The burden is shifting. Do we applaud or condemn Mastercard?
Mastercard has introduced “Scam Merchant” Monitoring Requirements, with rollout starting in January 2026 and taking full effect on July 24, 2026. Mastercard is pushing the ecosystem to identify and remove bad actors faster. The objective is clear. The implications for...
Merchants lose 60–80% of chargeback disputes they try to fight.
Not because they’re wrong, but because the system is designed to protect the cardholder first. And most aren’t fraud. About 45% are first-party, meaning your own customers are driving the disputes. That’s what makes it so difficult to win. You’re not just proving a...
Chargebacks cost businesses over $100 billion annually.
When signals are ignored, the impact compounds quickly. Major eCommerce chargeback problems Friendly fraud: Customers dispute legitimate transactions directly with their bank, often to avoid return procedures or due to frustration with managing multiple subscriptions....
Leaders in digital commerce aren’t reacting to fraud; they’re predicting it.
How are businesses deploying AI-driven behavioural intelligence to mitigate emerging threats? Online fraud is evolving. Bots test thousands of cards in seconds. Account takeovers happen before customers even realize their credentials have been compromised. Retailers...
E-commerce has unlocked incredible growth for retail, BUT it has also unlocked fraud.
As retailers expand into digital channels such as marketplaces, mobile apps, social commerce, and cross-border selling, fraudsters are moving at lightspeed. The uncomfortable truth? Many retailers scaled sales channels faster than they scaled fraud prevention. What’s...
The quandary of collecting online payments…card testing fraud, is there really a solution?
You may have had your merchant account open for some time, or maybe you are just starting out. In an effort to build your brand, capture more sales or donations, you work with your payment processor and a web developer to launch your eCommerce site and online...
Cartis Payments boosts your CloudSuite ERP utility and value
The need to integrate sales and business information sees a big push toward APIs and other ways to link apps and data. Finding the best of breed for each feature, business need or asset should be a key focal point as your organization grows. Buyers and operations...