What size paper rolls do the Desk 5000 and Move 5000 use?

The Ingenico Desk 5000 and Move 5000 use thermal paper rolls 58 mm wide, 40 mm in diameter and 17 m long. You can order them from the suggested links below or from the processor’s Supply Department.

  • Applies to: Ingenico Desk 5000, Move 5000
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What paper roll size do I need?

Order thermal paper that meets these specifications:

Specification Size
Roll Width 58 mm (2 ¼ in)
Roll Diameter 40 mm (1.57 in)
Roll Length 17 m (55 ft)

Where can I order paper rolls?

Updated November 2, 2026

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