How to print or reprint a report (Desk 5000 / Move 5000)
To print or reprint a report on an Ingenico Desk 5000 or Move 5000, open Reports, choose the report type, then choose whether to print it or show it on screen.
On this page
How do I print a report?
You can reach Reports from the home screen or from the Admin Menu.
- Press on Other icon from the second page of home screen and select Reports
OR go to Admin Menu and select Reports - Select the type of report (*options may vary depending on enabled features)
- 1- Detail
- 2- Summary
- 3- Clerk
- 4- Unadjusted Tip
- 5- Open Tabs
- 6 - EMV Report
- 7- Recent Error
- Select 1- to Print or 2 – to Display
Terminal will print / display selected report
Common questions
Why don’t I see all of these reports on my terminal?
The report list depends on the features enabled on your terminal, so yours may show fewer options.
How do I reprint the last batch report?
Go to Admin menu (#), 2 – Batch Menu, 2 – View History, then 3 – for last batch, and choose to view details or summary. This path comes from our common terminal questions and answers. For help with other reports, contact Cartis at 1-888-712-0770.
Updated November 2, 2026
Still stuck? Talk to a person.
Our team answers the phone.
Need terminals for another location? See Cartis POS terminals
More in Terminal How To Guide - Canada
- Admin ID and password (Desk 5000 / Move 5000)
- Button and key shortcut reference (Desk 5000 / Move 5000)
- How to activate a gift card (Desk 5000 / Move 5000)
- How to add a receipt image or screen saver (Desk 5000 / Move 5000)
- How to change terminal settings, including date and time (Desk 5000 / Move 5000)
- How to change the language on a Desk 5000 / Move 5000