How to set up receipts (Desk 5000 / Move 5000)

To change your receipt footer, the number of copies or what prints on receipts on an Ingenico Desk 5000 or Move 5000, open the admin menu and go to 3 - Setup Menu, then 3 - Receipts.

  • Applies to: Ingenico Desk 5000, Move 5000
  • You’ll need: the terminal password (if prompted)
On this page

The default receipt footer reads THANK YOU / MERCI. You can set up to 7 footer lines.

  1. Press ADMIN or .,#*
  2. If prompted enter password, press Enter
  3. Select 3 - Setup Menu
  4. Select 3 - Receipts
  5. Select 1 - Footers
  6. Customize the footer(s) message.
  7. Press Enter to save.

How do I change the number of copies and other receipt options?

  1. Press ADMIN or .,#*
  2. If prompted enter password, press Enter
  3. Select 3 - Setup Menu
  4. Select 3 - Receipts
  5. Select 2 - Receipt Options

The Receipt Options menu has these settings:

Setting What it does and what to select
0 - RcptDelay enter the # of seconds
1 - RcptCopies # of receipt copies that print. Select 1 – Off, 2 – One copy, 3 – Two Copies or 4 – Prompt each time.
2 - DescriptLines toggle on or off
3- TipAdjRcpt if tip adjust is enabled on your device toggle on /off to print the tip adjust
4- Tab Receipt if enabled on your device select 1 – TabSigLine: 1- off, 2- sig line or 3 – no sig line and 2 – toggle TabCloseRcpt on or off
5- PrintMID if you want the Merchant ID printed on receipts: Select 1 -Both receipts, 2 – Merchant Only, 3 – Customer Only, 4 – None.
6-PrintTID if you want the Terminal ID printed on receipts: Select 1 -Both receipts, 2 – Merchant Only, 3 – Customer Only, 4 – None.
7- AuthOnlyRecpt Select 1 – Off -no receipt, 2 – Receipt with signature 3 – Receipt without signature
8 - RcptSeq toggle on or off
9- PrintErrRcpt toggle on or off to print receipt when errors.

How do I check my current receipt settings?

  1. Press ADMIN or .,#*
  2. If prompted enter password, press Enter
  3. Select 3 - Setup Menu
  4. Select 3 - Receipts
  5. Select 3 - Display Params
  6. Press + to view or print to print out report.

That is, press + to view the current receipt settings, or print to print them out as a report.

Common questions

How do I change how many receipt copies print?

Use 1 - RcptCopies under Receipt Options. Select 1 – Off, 2 – One copy, 3 – Two Copies or 4 – Prompt each time.

Can I print the merchant ID or terminal ID on receipts?

Yes. Use 5- PrintMID for the Merchant ID and 6-PrintTID for the Terminal ID, and choose both receipts, merchant only, customer only or none.

How many footer lines can I add?

Up to 7.

Updated November 2, 2026

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