How to connect an external PIN pad (Desk 1500) to a Desk 5000

To connect an external PIN pad such as the Ingenico Desk 1500 to a Desk 5000, plug the PIN pad’s USB cable into the USB port under the Desk 5000’s back cover, then connect power. Both devices boot up and pair with each other automatically.

  • Applies to: Ingenico Desk 5000 with an external PIN pad, such as the Desk 1500
  • You’ll need: the PIN pad USB cable and the Desk 5000 power cable
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Before you start

How do I connect the PIN pad to the Desk 5000?

  1. Open the back cover of the Desk 5000
  2. Lift the protective covering
    Underside of the Desk 5000 with the back cover removed and the protective covering lifted, exposing the USB and other ports
  3. Insert the PIN pad USB cable through the groove in the protective covering and into the USB port.
    Hand guiding the PIN pad USB cable through the groove in the protective covering toward the USB port
    USB cable plugged into the Desk 5000 port with the protective covering pressed back over it
  4. Push the protective covering back into place to lock the USB cable into place; and replace the back cover.
  5. If not already connected, connect the other end of the USB connection into the PIN pad.
    Hand plugging the USB cable connector into the underside of the PIN pad
  6. Connect the Desk 5000 power cable (one end into the magic box, the other into the power outlet)

Both the Desk 5000 and the PIN pad will automatically boot up and will pair with each other.

Updated November 2, 2026

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