Whether you're planning to start an online business or are already an eCommerce veteran, fraud management is a big concern. There are a few different types of fraud you should be aware of, including Chargeback, Friendly, and Buy Online/Pick Up in-Store schemes. While...
Fraud Protection
What Merchants Need to Know About Payment Gateways and the Mobile Movement
The mobile movement was upon us so rapidly that ecommerce merchants have struggled to keep up. But to stay competitive, they must. Consumers are increasingly using mobile devices to browse and transact, and they expect a seamless shopping and checkout experience while...
Merchants Are Attracting Holiday Shoppers With the Gift of Buy Now, Pay Later. But These Schemes Are a Gift for Fraudsters Too
We’re in the last quarter of 2022, and merchants are hoping for a lucrative holiday season. To help consumers spend in current times of high inflation, more ecommerce platforms are offering buy more, buy-now-pay-later (BNPL) financing schemes. While BNPL financing...
From Steel-Enforced Walls to Quantum Physics—A History of Fraud Prevention for Banking and Payments and How Merchants Protect Themselves Today
The war waged between financial institutions and thieves began long ago. It started with metal bars on bank teller windows, three-foot thick doors, and steel-reinforced walls to protect vaults. Then, as money and transactions turned digital, cyber warfare called for...
Machine Learning 101—What Merchants Need to Know About Fraud Protection
For many ecommerce merchants, understanding machine learning and its application to security management take a back seat to managing supply chains, activating marketing funnels, and maximizing conversions. After all, the latter three are much more conducive to...
The Match List: Are You On It And What Can You Do About It
How to Avoid The Merchant’s Biggest Nightmare—The Match List Mention the word “match” to a room full of ecommerce vendors and you risk igniting an inferno of ire. Match (Member Alert to Control High-Risk Merchants), also known as the Match list, is a register of...
How to Make Returns and Chargebacks Work for Your Brand
I once received a 25 lb bag of dry dog food from Amazon, even though I had canceled the subscription. The food came because it had already been shipped. I dreaded having to ship it back, but Amazon told me to keep it because it was perishable and they would reimburse...
Customers Are Now the Biggest Fraud Threat to Merchants—How to Fight Friendly Fraud
During the meteoric rise of eCommerce, customer-first business models spawned unimaginable conveniences. Thanks to geniuses like Amazon’s ex-CEO Jeff Bezos, one-click payments and next-day delivery meant orders were always fulfilled and consumers never had to wait for...
Don’t Get Swiped While You Swipe
This week I got a text that there was a new sign-in device detected on my Coinbase account that was not recognized; and if it wasn’t me that I should click to update my info on a TinyURL that was so kindly inserted into the text message. Clearly a phishing scam,...
Cartis Payments’ Arsenal of Tools/Services to Protect Against Fraudulent Transactions
As a business owner, you know that all kinds of negative things can happen that lead to loss of revenue, such as supply chain interruptions, product defects, catastrophic weather events, and customer returns to name a few. But perhaps the costliest form of loss occurs...