Too many retailers still treat eCommerce as a stand-alone channel, a "separate thing" that runs alongside the store, instead of the strategic extension it should be. That's the biggest mistake I see — repeatedly. Whether you're launching online for the first time or...
Payment Solutions
Your processing fees went up. You just didn’t notice.
I've posted about this twice in the last six months. I keep bringing it up because almost every day I speak with new clients where we can immediately save them money. There’s been a lot of noise lately: fee increases, pricing restructures, processors being acquired....
Tokenization vs Encryption…what’s the difference?
In today’s digital world, protecting sensitive data isn’t a technical detail, it’s a strategic imperative. Yet even seasoned leaders can conflate two foundational security approaches: encryption and tokenization. While both aim to secure data, they do it in very...
Why 70% of online shopping carts are abandoned, and what’s driving it.
Abandoned shopping carts are one of the biggest and most persistent challenges in eCommerce.They represent lost revenue, missed intent, and a customer experience that broke down right before the finish line. On average, over 70% of online shopping carts are abandoned,...
Choosing the right payment partner: What you need to know.
Payments used to be something ISVs bolted on. Today, they’re something customers expect to be built in. As software platforms mature, payments quietly move from a technical requirement to a strategic growth lever, they influence user experience, retention, revenue,...
PCI compliance isn’t a checkbox item. It’s the foundation of payment trust.
At its core, PCI DSS exists to protect cardholder data, the payment information customers trust businesses with every time they tap, click, or swipe. For merchants, PCI compliance is mandatory, not optional. If you accept, process, store, or transmit card payments,...
Do you have 10 seconds? I will give you 4.
Customers don’t shop in channels anymore. They move between them quickly. The consumer landscape has changed dramatically. Expectations are higher than they have ever been, shoppers are more connected, access to products and services has never been faster, and your...
What to consider when choosing a payment gateway for WooCommerce and Magento
Research shows that customers have clear preferences regarding ecommerce store payment gateways. Their current preferences are, first, that a site be mobile-enabled and can accept mobile payments. Second, consumers want to know that their payments are secure. Third,...
Firearms: the merchant’s dilemma
“A well regulated Militia, being necessary to the security of a free State, the right of the people to keep and bear Arms, shall not be infringed.” – United States Constitution, Second Amendment Let’s talk about guns. It’s a touchy subject. When the topic of guns...
The 4 Key Challenges and Opportunities Facing Business in 2023
Behind the headlines about mass layoffs, ongoing supply chain problems, IT security risks, and falling sales, there is plenty to be positive about 2023. That is if your company is proactive and smart enough to adapt to the changes, and prepare for 2024 and beyond...