For many ecommerce merchants, understanding machine learning and its application to security management take a back seat to managing supply chains, activating marketing funnels, and maximizing conversions. After all, the latter three are much more conducive to...
Fraud Protection
The Match List: Are You On It And What Can You Do About It
How to Avoid The Merchant’s Biggest Nightmare—The Match List Mention the word “match” to a room full of ecommerce vendors and you risk igniting an inferno of ire. Match (Member Alert to Control High-Risk Merchants), also known as the Match list, is a register of...
How to Make Returns and Chargebacks Work for Your Brand
I once received a 25 lb bag of dry dog food from Amazon, even though I had canceled the subscription. The food came because it had already been shipped. I dreaded having to ship it back, but Amazon told me to keep it because it was perishable and they would reimburse...
Customers Are Now the Biggest Fraud Threat to Merchants—How to Fight Friendly Fraud
During the meteoric rise of eCommerce, customer-first business models spawned unimaginable conveniences. Thanks to geniuses like Amazon’s ex-CEO Jeff Bezos, one-click payments and next-day delivery meant orders were always fulfilled and consumers never had to wait for...
Don’t Get Swiped While You Swipe
This week I got a text that there was a new sign-in device detected on my Coinbase account that was not recognized; and if it wasn’t me that I should click to update my info on a TinyURL that was so kindly inserted into the text message. Clearly a phishing scam,...
Cartis Payments’ Arsenal of Tools/Services to Protect Against Fraudulent Transactions
As a business owner, you know that all kinds of negative things can happen that lead to loss of revenue, such as supply chain interruptions, product defects, catastrophic weather events, and customer returns to name a few. But perhaps the costliest form of loss occurs...
Reducing the Risk of Fraud with 3D Secure 2.0
Reducing the Risk of Fraud with 3D Secure 2.0 It’s no secret that “ecommerce” has become more prevalent over the past decade. Consumers use credit and debit cards more than cash to make purchases and have also gotten more comfortable with the idea of online shopping....
Life Without Chargebacks: E-Commerce Fraud Protection
Life Without Chargebacks? Yes, Please! Chargebacks are a big, nasty problem for merchants. A significant increase in the number of card-not-present (CNP) transactions since the onset of the COVID-19 pandemic has led to an explosion in the incidence of cardholder...