Payments Insights & Industry News
Mastercard is changing merchant risk. What does that mean for you?
A low chargeback ratio may no longer mean your business is in the clear. Starting April 1, 2027,…
Your processor’s profit is your business expense.
Understanding payment processing fees isn’t just about knowing what you’re paying….
Customers move across channels. Payments need to.
I’ve been thinking about how different industries have very different customer journeys, and how…
The problem isn’t speed. It’s friction.
A SaaS company can have a great product, a strong sales team and a healthy customer base, yet…
Has Stripe peaked?
When evaluating modern payment infrastructure in 2026, you can easily find yourself buried under…
Does your payment partner need to understand your industry?
I’ve been thinking about this question lately. At first, payments seem pretty universal. A…
You stopped the fraud. You also stopped the sale.
That’s the problem with treating payment risk as a binary decision. When fraud losses…
Chargeback win rate is the wrong metric.
Before you fight that chargeback, consider this. Merchant A gets 100 disputes, fights the 20…
The future isn’t ISOs versus ISVs. It’s ISOs and ISVs working together.
That isn’t our prediction. It’s the message coming directly from Elavon. In a recent…
Moneris has been sold. Should Canadian merchants be paying attention?
On August 10, BMO and RBC announced the sale of Moneris to U.S. technology investment firm…
Modern problems require… finish the sentence.
As our ever changing world places new expectations on us to grow at an unprecedented speed, it has…
Many merchants think a low headline rate means they’re getting a deal.
The reality: hidden fees and complex pricing can quickly inflate costs. In one industry survey,…
The Future Isn’t Waiting. Neither Are Payments.
Five years ago, only a handful of people were talking about AI. Today, it’s difficult to get…
Changing payment providers has a reputation it no longer deserves.
One of the biggest reasons businesses don’t switch payment providers has nothing to do with…
We won’t change until we’re forced to.
The quiet revolution behind modern payments. Face it. The world’s changed. It’s…