My Payments Insider (MPI)
- How to add a second location (MID) in Payments Insider (MPI)To add a second location (MID) in Payments Insider (MPI), go to Account, then Business, click add new location, and enter the new Merchant…
- How to add or delete users in Payments Insider (MPI)To add a user in Payments Insider (MPI), go to Account, open Users, click Add a new user, enter their name and email, then…
- How to change your bank account or business details in Payments Insider (MPI)Some Payments Insider (MPI) users can request account changes, such as a new bank account or business address, from inside the portal.
- How to log in to My Payments Insider (MPI) with single sign-onTo log in to My Payments Insider (MPI) with single sign-on, choose Sign in with single sign-on credentials on the Payments Insider sign-in page,…
- How to manage and respond to chargebacks in Payments Insider (MPI)You can see your Elavon chargebacks in Payments Insider (MPI) under Reports > Chargebacks, and respond to one by fax, by email or directly…
- How to register and sign in to My Payments Insider (MPI)My Payments Insider is at https://www.mypaymentsinsider.com/. If you don't have a login yet, you can register yourself there 48 hours after your Merchant ID…
- How to run, filter and export reports in My Payments Insider (MPI)In My Payments Insider (MPI) you can run reports for one location or all of them, filter them down to the details you need,…
- How to search transactions in My Payments Insider (MPI)Use transaction search in My Payments Insider (MPI) to find transactions by authorization date, settlement date or payment date.
- How to set up SMS / text notifications for funding in My Payments Insider (MPI)To get SMS / text notifications for Elavon funding in My Payments Insider (MPI), open Account, then Personal, then Notifications, check the merchant account…
- How to view and download statements in My Payments Insider (MPI)You can view and download your statements in My Payments Insider (MPI), from the most recent one up to the previous 12 months.
- How to view and manage locations in My Payments Insider (MPI)To work with locations in My Payments Insider (MPI), select Accounts -> business from the dashboard navigation menu.
- My Payments Insider (MPI) dashboard overviewThe My Payments Insider (MPI) dashboard is the first page you see when you log in.
- Payments Insider not working? Clear your browser cookiesIf Payments Insider (mypaymentsinsider.com) isn't working properly and Elavon isn't reporting any known issues, clear the site's cookies in your browser.
- What is Payments Insider (My Payments Insider)?My Payments Insider (Payments Insider) is an online self-serve portal where you manage your merchant account and run reports.
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