How to open the admin menu (Desk 5000 / Move 5000)

To open the admin menu on a Desk 5000 or Move 5000, touch ADMIN on the bottom left of the screen or press .,#*. The menu gives you reports, clerk, batch, setup, maintenance, diagnostics, security and host settings; each item below links to its how-to.

  • Applies to: Ingenico Desk 5000, Move 5000
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How do I open the admin menu?

Admin Menu is accessible by touching ADMIN on bottom left of screen or pressing on .,#*

If the terminal asks for a password, see how to set up security passwords.

What’s in the admin menu?

Select a number to open that menu. Each linked item opens the guide for that task.

Common questions

I don’t see an ADMIN button. How else can I get in?

Press .,#* on the keypad. It opens the same admin menu.

What is the admin password?

Passwords are set up under 6 – Security. See how to set up security passwords, or call us at 1-888-712-0770 if you can’t get in.

Updated November 2, 2026

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